Pakistan Post – The Cheapest Courier Company & it’s Services

Pakistan Post Office is a Pakistani-government-owned company that offers a wide range of postal products and services. It is the most important national postal communication service, tying the country with a large number of people together. It is dedicated to serving everyone, every day, wherever, and is a worthy icon of the federation.

Previously known as the Department of Post & Telegraph, Pakistan Post Office is one of the oldest government departments. It was established as an independent attached department of the Ministry of Communications in 1962, after being detached from the Telegraph and Telephone. Launched with 3036 post offices in 1947, it has now expanded to 13419 post offices.

Pakistan Post Office has 13,419 post offices, 76 General Post Offices (GPOs), 48 District Mail Offices (DMOs), and three Offices of Exchange, as well as central administrative facilities in Islamabad and Lahore.

With around 49,502 employees, it is one of Pakistan’s largest employers. Similarly, It offers a wide range of banking, life insurance, and other public services in addition to regular postal services. PPO offers a wide range of products and services to meet the personal and business needs of people from all walks of life.

Pakistan Post Express Post Services

The government-owned company is offering a bunch of express post services.

Urgent Mail Service (UMS)

Pakistan Post Urgent Mail Service is the cheapest service out of all the courier companies – starting at 51 PKR only!

Urgent Mail Service (UMS) is a rapid, dependable, efficient, and secure overnight/2nd day home delivery service with the most extensive network for document and parcel delivery. It can be tracked online.

Pakistan Post UMS consists of UMS Local, UMS City to City, and UMS Counter Collection. The maximum weight allowed for UMS is 30 KG. Moreover, the length and width of the UMS item should not exceed 2 meters.

Pakistan Post UMS also provides pickup & credit facilities.

By completing a registration form, all bulk customers, including commercial organizations, institutions, and also international corporations, can receive pick-up and credit services. The local G.P.O. / Express Post Centre will offer all required information and will assist you in completing all registration processes.

Following registration, Express Post Pick Up Couriers will visit registered customers’ offices on a daily basis, according to a pre-arranged schedule. For registered customers, an emergency on-call pick-up service is also available. Monthly billing with payment due within 7 days of receipt of the bill.

UMS Tariff in grams is listed below

Service Type	Rate upto 250 gm	Rate upto 500 gm	Rate per additional 500 gm
UMS (Local)	51 PKR	64 PKR	26 PKR
UMS (City to City)	86 PKR	132 PKR	43 PKR

For discounted tariffs, corporate and bulk customers can contact local Postal Officers.

GST is as follows:

• Islamabad: 16%
• KPK: 15%
• Punjab: 16%
• Sindh: 13%
• Balochistan: 15%

Urgent Mail Service (UMS) – Cash on Delivery

The COD system is designed to suit the needs of individuals and businesses who want to pay for products provided to them at the time of receipt, as well as traders and others who want to recover the value of articles supplied by them through the post office.

One of the most promising services given by electronic media and websites involved in online buying and selling is the “Cash on Delivery” service. As we all know, the concept of electronic media and online purchasing is growing in popularity with each passing day, and providing such services is becoming increasingly crucial. Despite the fact that internet shopping is becoming more popular, Pakistan has yet to fully embrace the online buying and selling trend.

As a result, in order to acquire the confidence of postal clients and capture market share, UMS launched a Cash on Delivery service called “UMS COD,” which uses the company’s well-established and wide network of postal shops. The UMS Cash on Delivery (COD) service is now available at 226 sites across the UMS network.

Packets, parcels, and printed documents prepaid with UMS fee postage may be sent by inland post as COD products providing the sum stated for remittance to the sender does not exceed 100,000/- PKR. The maximum weight limit is 30 KG. The UMS COD service is available across 226 cities.

The sum specified by the sender for remittance to himself plus a charge computed at the rate of UMO commission as shown below on the amount specified for remittance to the sender will be the amount to be recovered from the recipient. When the money owed to the addressee is collected, the quantity due to the sender will be refunded to him via a UMO.

UMO COD Rates

Category	Value	Fee/Commission Rates
UMO (Local)	Upto 10,000 PKR	135 PKR
UMO (Local)	Above 10,000 to 20,000 PKR	160 PKR
UMO (Local)	Above 20,000 to 50,000 PKR	185 PKR
UMO (Local)	Above 50,000 to 100,000 PKR	210 PKR
UMO (City to City)	Upto 10,000 PKR	175 PKR
UMO (City to City)	Above 10,000 to 20,000 PKR	200 PKR
UMO (City to City)	Above 20,000 to 50,000 PKR	225 PKR
UMO (City to City)	Above 50,000 to 100,000	250 PKR

Express Mail Service (EMS)

A genuinely worldwide, quick, and cost-effective solution for document/merchandise delivery

Express Mail Service (EMS) is available from major domestic locations in 104 countries around the world for quick transmission and delivery of postal articles. EMS can be used to send documents, packets, and parcels.

Furthermore, EMS also provides fast and reliable deliveries and helps with custom clearance. It dispatches directly for most of the countries where the government takes the liability in case of loss. The packages can be tracked globally. Moreover, EMS also provides pick-up facilities for its bulk customers.

However, The maximum weight for an EMS item is 30 KG, with a maximum length of 1.5 meters for any one dimension.

Items requiring custom inspection

• All outbound EMS items are then subjected to Customs examination and clearance and must comply with local export regulations as well as import regulations in the destination country.
• A properly completed Customs declaration must accompany each item containing goods or merchandise.
• The contents of each such item must be detailed and prominently displayed on the customs declaration.

EMS Compensation & Complaint

In the event of an established loss of an EMS article due to the Post’s fault, the liability will be accepted and compensation made commensurate with the actual loss to the maximum extent. If a complaint regarding loss, or non-delivery of an EMS item is preferred to the office concerned within 30 days of an article, the liability will be accepted and compensation made commensurate with actual loss to the maximum extent of the following limits:-

• For an item containing only documents: 30 SDR
• For an item containing other items: 130 SDR

EMS Country List and Tariff Rates

The list of 104 countries and their rates is given in the table below.

Revised EMS Tariff Effective: 1st Feb, 2019

S.No	Name of country	First 500 gm	Additional. 500 gm
1	Afghanistan	2,110	140
2	Albania	2,970	305
3	Algeria	3,220	320
4	Argentina	3,120	800
5	Austria	3,010	265
6	Azerbaijan	2,540	125
7	Bahrain	2,370	120
8	Bangladesh	1,850	105
9	Belarus	3,200	305
10	Bhutan -Doc Bhutan – Mer	2,010	240
	Bhutan – Mer	2,450	240
11	Bolivia	3,350	805
12	Bosnia & Herzegovina	2,750	305
13	Botswana	3,000	140
14	Bulgaria	2,340	235
15	Brazil	2,960	110
16	Cayman Island	3,040	730
17	Chile	3,980	885
18	Costa Rica	3,340	790
19	Cote d’Ivoire	2,690	435
20	Croatia – Doc	2,040	265
	Croatia – Mer	2,480	265
21	Cuba	3,170	650
22	Cyprus	2,840	195
23	Czech Rep	2,490	270
24	Denmark	4,130	285
25	Egypt	2,640	210
26	Eritrea	3,200	305
27	Ethiopia	3,330	230
28	Finland	3,450	280
29	Ghana – Doc	2,890	420
	Ghana – Mer	3,110	420
30	Greece	3,110	235
31	Guatemala	2,610	740
32	Guinea Bissau	2,820	545
33	Hungary	3,140	255
34	Iceland	3,300	385
35	Iraq	2,110	135
36	Ireland	3,460	340
37	Italy	3,300	295
38	Jordan	3,100	220
39	Kenya	3,200	305
40	Korea Rep – Doc	1,740	295
	Korea Rep – Mer	2,080	295
41	Kuwait	2,320	130
42	Kyrgyzstan	3,310	395
43	Lao, PDR	3,090	215
44	Latvia	2,460	245
45	Luxembourg	3,000	325
46	Macao(China)-Doc	1,710	265
	Macao(China)-Mer	2,040	265
47	Malaysia	3,110	230
48	Maldives-Doc	1,600	175
	Maldives-Mer	1,930	175
49	Mali	2,440	595
50	Malta	2,870	280
51	Mauritania	3,420	490
52	Mauritius	2,750	305
53	Morocco	3,070	385
54	Nepal	1,840	95
55	Niger – Doc	2,120	700
	Niger – Mer	2,560	700
56	Nigeria	2,980	400
57	Norway	4,340	305
58	Oman	1,840	95
59	Philippines – Doc	1,750	305
	Philippines – Mer	2,420	305
60	Poland	2,710	265
61	Portugal	2,620	380
62	Romania	3,330	230
63	Rwanda	2,530	305
64	Senegal	2,960	475
65	Sierra Leone-Doc	1,980	305
	Sierra Leone-Mer	2,310	305
66	Singapore	2,850	290
68	Spain	2,810	350
69	Sri Lanka – Doc	1,690	155
	Sri Lanka – Mer	2,130	155
70	Sudan	3,110	230
71	Switzerland	3,860	305
72	Syrian Arab Rep	2,380	180
73	Tanzania	2,750	305
74	Thailand  – Doc	1,950	190
	Thailand – Mer	2,170	190
75	The Ex-Yugoslav Rep of Macedonia	2,930	360
76	Togo	3,330	420
77	Tunisia	2,520	300
78	Turkey	2,310	215
79	Uganda	3,200	305
80	Ukraine	3,090	215
81	Uzbekistan	3,170	95
82	Viet Nam	2,430	220
83	Zimbabwe	2,770	320
84	Belgium	2,760	315
85	Canada	3,360	630
86	China	2,040	255
87	France	3,030	320
88	Germany – Doc	2,770	300
	Germany – Mer	3,260	300
89	Hong Kong – Doc	2,460	250
	Hong Kong – Mer	3,130	295
90	India	2,520	130
91	Indonesia – Doc	1,960	345
	Indonesia – Mer	2,290	345
92	Japan – Doc	2,170	445
	Japan – Mer	2,610	445
93	Netherlands	3,150	370
94	Qatar	2,530	145
95	Saudi Arabia	2,630	240
96	South Africa	3,180	575
97	Sweden	3,180	345
98	U.A.E	2,950	120
99	U.K	3,540	325
100	Australia	2,770	750
101	Iran	2,630	200
102	New Zealand	2,530	860
103	Russian Fed	2,140	480
104	USA	3,220	1,025

EMS Terms & Conditions

The terms and conditions for EMS are as follows:

• The complete mailing address should be written/typed in a precise and clean manner.
• On the item to be sent, the sender’s phone number and address may also be included.
• Each item must be properly packed and sealed, taking into account the weight, shape, and nature of the contents, as well as the means of transportation and duration of the journey.
• Each item must be then wrapped and sealed such that it does not endanger the handling officials or cause damage to other mail/postal equipment.

However, the Items containing goods or merchandise require custom clearance.

• All outbound EMS items are subject to Customs examination and clearance and must comply with local export regulations as well as import regulations in the destination country.
• A properly completed Customs declaration for each item containing commodities or merchandise.
• The contents of each such item must be detailed and prominently displayed on the customs declaration.

Express Mail Service Plus

Pakistan Post has created a new product for export sector companies (small and medium enterprises) as well as fast, reliable, and cost-effective document transmission. EMS Plus, is a new time-sensitive offering that provides end-to-end tracking to Pakistan Post’s valued clients.

• The service is offered in major cities and connects the United States to 173 nations across the world.
• The maximum weight is 30 KG.
• Highly reliable & secure. Moreover, in case of loss compensation is guaranteed up to 100 USD.
• Within 72 hours delivery in major cities.
• Online and also end-to-end tracking.
• This service is fast and extremely economical.

Fax Mail Service (FMS)

Fax Mail Service was created in the country to satisfy the modern requirements of speedy communication across short and long distances. Documents up to the size of A-4, which is 210 millimeters by 297 millimeters, are accepted for transmission using Fax Mail Service.

However, each page of a letter or each page of a document up to A-4 size shall be paid in cash for each page of the Fax Mail Service booking tariff, as described below:

Entire Country Rate	Islamabad to Rawalpindi Rate
35 PKR	20 PKR

Pakistan Post – Same Day Delivery

With Same Day Delivery, Pakistan Post delivers articles on the day of booking.

The rates for Same Day Delivery Service (SDDS) are listed below:

Customer Type	Weight	Rate
Corporate Customer	Upto 0.5 KG	76 PKR + 17% GST
Corporate Customer	Additional 500 grams	25 PKR + 17% GST
Regular Customer	Upto 0.5 KG	128 PKR + 17% GST
Regular Customer	Addditional 500 grams	42 PKR + 17% GST

Pakistan Post Helpline

For complaints and suggestions, the contact numbers are listed below

• 051-111-111-117
• 051-8487080
• 051-8840360
• 051-9102440

Complaints can also be registered via online.

To track your Pakistan Post Parcel, visit Pakistan Post Tracking