Daraz Order Tracking

Enter your PK DEX tracking number below to start tracking daraz order.

Track Your Shipment

Enter Daraz tracking reference number in the box below:


For Desktop users: If the above method doesn’t work, please scroll the page to the right given below. Click on “track my order”. Enter the tracking no and press track to start tracking data order. Please be patient while the page loads.

For Mobile users: If the above method doesn’t work, please click on ‘Account’ located on the right side of the page, login to your account, and then access your tracking information. For more instructions on how to track your daraz order, click here. Please be patient while the page loads.

Instructions to track PK Dex Daraz Tracking

If the above method doesn’t work, please click here to track your Daraz order.

  • Enter your Daraz tracking number above and click track.
  • Click on “Track my order” as in the picture given below.
daraz order tracking
Daraz ‘Track My order’
  • Enter your tracking number and click on Track.

Tracking order with Daraz app:

  • You can also track your order through the Daraz app. Download Daraz App from the app store /android store.
  • Open the app, and click on “Account” located on the right-hand side of your phone.
  • In the “My orders” tab, you can check the ‘Shipped’ and ‘To receive orders’.
Daraz order tracking
Daraz Order Tracking through a mobile app
  • Click on your order and click on ‘Track a package. From there, it will show the tracking results.
Daraz app tracking
Tracking a package with Daraz app


Daraz is an online E-commerce giant in Pakistan. It dived into the e-commerce world in 2012 with a bang. Since then, they have grown remarkably and have extended its operations in several countries. They have a widespread network across Asia. Daraz operates in Pakistan, Bangladesh, Sri Lanka, and Myanmar. Daraz first kickstarted its project as an e-commerce fashion store but with the passage of time, they have become a one-stop solution for all its needs.

It is the safest online platform for customers as well as sellers. Their website offers a simple structure with easy navigation and a smooth online experience.

Daraz Delivery

Daraz has its own delivery operations all over Pakistan. They don’t use regular courier services. Daraz offers hassle-free delivery and live tracking options which makes it stand out. Moreover, if you’re unsatisfied with the received product, Daraz has a 7-day Daraz return policy which makes it easy for the customers to trust and return the products easily.

Returning a product

If your product is damaged, defective, incorrect, or incomplete at the time of delivery, please raise a return request on Daraz app or website. The return request must be raised within 14 days for DarazMall items, or within 7 days for non-DarazMall items from the date of delivery

For more details on returning a product, click here.

Daraz Shops

At Daraz shop, you can have one-to-one guidance with the Daraz guide who will guide you with all your queries regarding placing an order, returning, shipping, etc.

Daraz shops
Daraz shops

You can enjoy free wifi, safe charging of your phone, and also a cup of tea as a courtesy while you’re at Daraz shop to discuss your order.

To find a Daraz shop in your city, click here. At the bottom of this page, you can select your city and your address will be shown via google maps.

Can I take items from the Daraz Shop locations??
At the moment we do not carry any inventory at our Daraz Shop locations. Instead, we offer a one-on-one experience with a Guide who will go through our full assortment with you, help you place your order, and ship it right to you – no shopping bags required. We also offer a “Click & Collect” option. Place your order at the shop and it will be delivered right to your doorstep. Daraz now offers subsidized shipping fees! Select any nearest pick-up point as a shipping address and get Rs. 50 discount on shipping fees only.
Where can I find a Daraz Shop location?
Fabulous Question! We currently have Daraz locations all over the country and are planning to open many more Daraz shops! Select the location on the map to identify the shop closest to you.
When will you open a Daraz Shop in my area?
If we don’t yet have a Daraz Shop in your area, send an email to us at [email protected] to put in a request. We love to hear where customers want us next!
Do I need an appointment to visit a Daraz Shop?
Appointments are not required. Come as you are! Our Guides will make sure to dedicate their time to help you navigate through Daraz so that you can find your perfect fit in our products. We’ll find the product that matches your taste and expectations, and together we will place your order

Daraz Helpline

Phone: 021-111-132729 | Mon-Sat (09:00 am till 05:00 pm)

Email: [email protected].

Live Chat Operating hours: Mon-Sun (24/7)

For any questions or Live chat with Daraz customer care, click here.


What is Daraz helpline?
Phone: 021-111-132729 | Mon-Sat (09:00 am till 05:00 pm) Email: [email protected]. Live Chat Operating hours: Mon-Sun (24/7)
How can I complain to Daraz?
Head over to https://helpcenter.daraz.pk/ for any complains. Click the live chat option to start talking to a Daraz agent
Does Daraz deliver on Sunday?
No, Daraz doesn’t deliver on Sundays.
How can I cancel my order on Daraz?
1) To Cancel Daraz order, Open Daraz App and tap Account

2) In the My Order section, tap on View All

3) From your orders, tap the one you wish to cancel.

4) Tap the Cancel button and fill out the cancellation form.

5) Select your reason for cancellation.

6) Make sure you read and agree with the cancellation policy.

7) Then tap the Submit button.

How do I change/cancel my Daraz order?
If your order is under pre-shipped status and eligible for cancellation, Then the “Cancel Button” will indicate on your desired order that you wish to cancel. Click on”My Account” and Click on”My Orders” in the drop-down. Once you see your order, click the”Cancel” Button & fill out the cancellation request form.

PK-DEX Tracking